Common queries answered
Frequently asked Questions
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted.
International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays.
We will accept returns within 60 days for a full refund and within 90 days for an exchange. Please feel free to reach out to our customer service team should you have any concerns around getting your return product back to us, we will be happy to help.
1. For unshipped orders, you can click edit your shipping address via “My Orders”.
2. For already shipped orders, the shipping address CANNOT be changed.